The only thing worse than having AOL is canceling AOL

The only thing worse than having AOL is canceling AOL

So back in July I called AOl to cancel my service and the woman that worked there him hawed and pissed around and kept telling me that I should stay with AOL and that they would give me a free month. I said no that I wanted to cancel and to give me a reference number or whatever.

She said the account would be closed on the next billing date.

The next billing date arrives and I get billed from AOL.

1) they said they were giving me a free month, so what the fuck?

2) I Fucking cancelled AOL!

I called AOL today and they asked me for my cancellation confirmation number. I did not get one. "Well our record show you were given one free month and you were supposed to call again to cancel."

That lead me to further questioning the charge, and ended up with be asking if it was AOL's policy to lie and deceive their customers when they called to changes to their service. The dumbass said that there was no one that could help me with the charges that were already made to my credit card. A few more minutes of colorful shouting at him, I got a cancellation number!

Then I get to call the CC company. The guy I spoke with was an awesome help. He told me that this not the first time that he personally has had to deal with AOL billing their customers after cancellation.

Well I'm done venting. Remember AOL Sucks!